Attendance Specialist

  • Brooklyn, United States

Attendance Specialist

Job description

About Us


Williamsburg Charter High School (WCHS) is a high performing, public charter high school located in Brooklyn, New York. WCHS opened in August 2004 as the first Chancellor-authorized charter high school in the City of New York with a ninth grade class of 267 students. Now in its thirteenth year of operation, WCHS has grown to serve approximately 963 students in grades nine through twelve. The school’s mission is to unite youth, families, staff, teachers and the community at large in providing young people with the tools necessary to make sense of the world, and prepare them in their journey to become skilled workers and literate citizens of the world.  Young people will accomplish this through their participation in a rigorous and demanding liberal arts education that includes language, literature, writing, science, history, mathematics, the arts, technology, and exploration in disciplines designed to teach fairness, justice, respect and compassion for themselves and others, as well as the skills of critical thinking, communication and research. 


Williamsburg Charter High School provides a broad liberal arts academic program to the high-school age youth of north Brooklyn. School programs are individualized to connect to each student’s particular level of development, including English Language Learners and students with Special Education Services. Further, WCHS provides supportive relationships with faculty, extended instructional periods, and opportunities after-school and on Saturdays for additional academic support. Social and emotional support is also available to students to ensure their non-academic needs are addressed. Students are accepted to WCHS through a random lottery with no minimum requirements, tests, or auditions required to gain entrance and, as a public charter school, there is no tuition.


Position Description


Under general supervision, performs a variety of technical and administrative office support duties in the monitoring, tracking, and reporting of student attendance; contacts parents/guardians to report and verify excused and unexcused absences; provides information and assistance to students, parents/guardians, teachers, and administrators; and performs related duties as required.



  • Communicates with students and parents/guardians regarding attendance and related issues

  • Makes and receives phone calls regarding student absences

  • Provides student attendance information to staff and parents as requested

  • Enters attendance data and changes into appropriate student information system

  • Prepares attendance sheets and student/teacher rosters

  • Maintains updated records and files of all students with identified attendance issues

  • Conducts home visits for Long Term Absence (LTA) students and other students with patterns of absenteeism as needed

  • Builds programming, events and workshops in conjunction with counselors, social workers and Academy Leaders to address patterns of truancy in a way that not only immediately addresses the absences but works to minimize the absenteeism of identified students

  • Build community partnerships with organizations that work specifically with students who are at risk of dropping out and/or having poor school attendance as evidence by securing at least one new partnership per trimester  

  • Leverages the robocall systems (BlackBoard Connect) to make attendance calls to all students by 10:30AM each day

  • Collaborates with the Operations team to ensure that the School Store is operational and functional for the duration of the day

  • Collaborates with the operations team to ensure that the school lunch process is managed for breakfast and lunch

  • Maintains a log of student contact in PowerSchool




  • 3 years of experience preferred

  • Strong customer service skills and attention to detail

  • Previous experience with parent and community outreach is preferred