Operations Associate 2018 - 2019 School Year

  • Brooklyn, United States

Operations Associate 2018 - 2019 School Year

Job description

About Us

Williamsburg Charter High School (WCHS) is a high performing, public charter high school located in Brooklyn, New York. WCHS opened in August 2004 as the first Chancellor-authorized charter high school in the City of New York with a ninth grade class of 267 students. Now in its thirteenth year of operation, WCHS has grown to serve approximately 963 students in grades nine through twelve. The school’s mission is to unite youth, families, staff, teachers and the community at large in providing young people with the tools necessary to make sense of the world, and prepare them in their journey to become skilled workers and literate citizens of the world.  Young people will accomplish this through their participation in a rigorous and demanding liberal arts education that includes language, literature, writing, science, history, mathematics, the arts, technology, and exploration in disciplines designed to teach fairness, justice, respect and compassion for themselves and others, as well as the skills of critical thinking, communication and research. 


Williamsburg Charter High School provides a broad liberal arts academic program to the high-school age youth of north Brooklyn. School programs are individualized to connect to each student’s particular level of development, including English Language Learners and students with Special Education Services. Further, WCHS provides supportive relationships with faculty, extended instructional periods, and opportunities after-school and on Saturdays for additional academic support. Social and emotional support is also available to students to ensure their non-academic needs are addressed. Students are accepted to WCHS through a random lottery with no minimum requirements, tests, or auditions required to gain entrance and, as a public charter school, there is no tuition.


Position Description

The Operations Associate (OA) will play a supportive role and be a key stakeholder in the execution of operational mandates in support of the School’s goals and objectives.


This is an extraordinary opportunity for experienced operations or administrative personnel to apply effective administrative operating systems in the setting of a mission-driven organization dedicated to academic excellence and accountability.  The OA will work with and support a team of talented and dedicated social entrepreneurs who are making a positive impact on the educational opportunities for previously underserved children. As a member of the operations team, the OA will participate in implementing operational activities that will result in optimal school operations.


Our ideal candidate will have strong organizational skills and a demonstrated track record of navigating challenging demands swiftly, thoughtfully and in a detailed manner. 


Essential Duties and Responsibilities

  • Support Director of Pupil Personnel Services and Assistant Principal of Operations in all areas of operations including start-up, enrollment, student transportation, School Meals Program, record keeping & student files and database and technology systems.
  • Enter and maintain student demographic and statistical information into database systems, reconcile ATS, CAP and Blackbaud for accurate and up-to-date information and liaise with parents to ensure completion and integrity of information.
  • Prepare and execute lunch applications collection, coding, entering, scanning, MIE reporting and billing and collections. Assist with meal time supervision as needed.
  • Collect and enter attendance and lateness data (scanning, entering, tracking and reporting). Follow up with communications and correspondence as needed.
  • Maintain student files and records and respond to requests for information as needed.
  • Process, distribute, track and maintain Metrocards.
  • Create, distribute and maintain student IDs.
  • Assist with maintenance of discipline referral/merit reports and student safety as needed. 

General Office/Administration

  • Prepares and executes mass mailings, mass copying and mass faxing for school staff.
  • Distribute mail, correspondence and announcements as required.
  • Performs administrative duties (including filing, copying, faxing, scanning files, preparing reports).
  • Maintains WCHS equipment and supplies (orders and inventories equipment and supplies) and distributes supplies to teachers.
  • Assists with collecting and tracking documents required from employees.
  • Assists with operation of school events and activities, including parent-advisor conferences, fieldtrips, testing, etc.
  • Provides administrative and basic technical support for WCHS employees.
  • Serve as point of contact for WCHS visitors.  Greets and ensures that visitors, parents and guests feel welcome.
  • Answers phones and directs calls as well as takes and distributes messages.
  • Picks up and drops off mail and packages at the post office, FEDEX and UPS as needed.
  • Assist with implementation of operational and administrative projects.
  • Performs all other duties as requested and assigned.


Qualifications and Skills

  • High School Diploma; Bachelor's Degree preferred
  • Experience working in regulatory, non-profit or educational environment
  • Proficient understanding of database and technology systems
  • Strong ability to prioritize and execute on deliverables
  • Collaborative approach to problem solving and the ability to work effectively with individuals on all levels (internally and externally)
  • Good written and verbal communication skills
  • Ability to work in a fast-paced environment and effectively manage initiatives and multiple projects simultaneously
  • Proficiency in Microsoft Excel, PowerPoint, Word and Outlook