Student Information Systems Specialist (Transportation and Student Services)

  • Brooklyn, United States

Student Information Systems Specialist (Transportation and Student Services)

Job description

About Us


Williamsburg Charter High School (WCHS) is a high performing, public charter high school located in Brooklyn, New York. WCHS opened in August 2004 as the first Chancellor-authorized charter high school in the City of New York with a ninth grade class of 267 students. Now in its thirteenth year of operation, WCHS has grown to serve approximately 963 students in grades nine through twelve. The school’s mission is to unite youth, families, staff, teachers and the community at large in providing young people with the tools necessary to make sense of the world, and prepare them in their journey to become skilled workers and literate citizens of the world.  Young people will accomplish this through their participation in a rigorous and demanding liberal arts education that includes language, literature, writing, science, history, mathematics, the arts, technology, and exploration in disciplines designed to teach fairness, justice, respect and compassion for themselves and others, as well as the skills of critical thinking, communication and research. 


Williamsburg Charter High School provides a broad liberal arts academic program to the high-school age youth of north Brooklyn. School programs are individualized to connect to each student’s particular level of development, including English Language Learners and students with Special Education Services. Further, WCHS provides supportive relationships with faculty, extended instructional periods, and opportunities after-school and on Saturdays for additional academic support. Social and emotional support is also available to students to ensure their non-academic needs are addressed. Students are accepted to WCHS through a random lottery with no minimum requirements, tests, or auditions required to gain entrance and, as a public charter school, there is no tuition.


Position Description


This position applies basic knowledge of supply chain operations and logistics principles to assist with delivering day-to-day transportation and student services to Williamsburg Charter High School students. Duties include basic to medium complexity data analysis to develop and implement route changes, drawing autonomous conclusions to propose recommendations for new policies and procedures, managing small to medium size vendors to ensure quality and safety of transportation and student services for Williamsburg Charter High School students, including students with special needs and / or disabilities. The work is performed under general supervision.



  • Logistical and Statistical Data Analysis and Management

  • Utilizes transportation and student services software to coordinate and review various data and transportation requirements of eligible students

  • Determine eligibility of students who receive subway and other transportation services and supports

  • Validates student ridership (mostly subway) data

  • Generates and analyzes various reports, such as vendor change and vendor summary reports

  • Determines and maintains data on student commute to school

  • Actively works in pursuit of mitigating student transportation obstacles and needs via communication with parents and students through surveys and focus groups  

  • Leads the charge in recommending ways to enhance enrollment of students in various areas of NYC through mitigating transportation concerns

  • Designs a complete analysis and impact report regarding pending MTA changes that impact students and provides that report to the Head of School for review

  • Provides frequent updates to the Head of School regarding transportation obstacles

  • Communicates with various internal and external audiences:

    • Provides guidance and explanation to school leadership, parents and students regarding transportation eligibility and information, including dissemination and management of subway cards

    • Creates and provides transportation tips, alternative routes, safety protocol and pertinent ridership information to students and families

    • Answers routine questions/investigates and resolves basic inquiries/concerns from parents, general public, transportation officials and Williamsburg Charter High School staff concerning transportation routes, scheduling, and school boundaries and escalates highly complex inquiries to the senior staff

    • Utilizes independent judgment and tact when dealing with some conflicting situations



Education and Credentials

  • Associate degree in logistics, supply chain management, hospitality, information technology, business or related field. Bachelor’s degree in logistics, supply chain management, hospitality, information technology, business or related field is preferred.

  • One (1) to two (2) years of experience in travel, transportation, customer service, and/or hospitality industry, including some experience with transportation routing/scheduling systems preferred, or a combination of education and related experience.

  • Advanced knowledge of Microsoft Office (Excel, Word, and PowerPoint).

  • Strong map reading and mathematical skills to make accurate math calculations.

  • Understanding of bell times and time-sensitivity of projects.

  • Ability to acquire and maintain knowledge of individual school transportation service requirements.

  • Ability to adapt to changing priorities to meet deadlines and work well under pressure.

  • Ability to attend to detail and follow tasks through to completion.